Contact Us — Paycheck-Calculators.org — Channels & Official-Agency Routing

Contact Us

The Right Channel for Every Question

paycheck-calculators.org/ is an editorial publisher of free paycheck tools. We cannot file a return, change your withholding, or speak for the IRS. This page explains exactly what we can help with, what we cannot, and where to send each kind of question.

What We Can Help With

  • Reports that a calculator is using an outdated rate (IRS bracket, SSA wage base, state rate, FLSA threshold) — top-priority correction queue
  • Reports that a formula does not match the published source — with the citation
  • Reports of calculator bugs, broken inputs, or wrong currency formatting
  • Reports of broken links to IRS, SSA, DOL, BLS, or state-agency official pages
  • State privacy-rights requests (CCPA/CPRA, VCDPA, CTDPA, CPA, UCPA, TDPSA, OCPA, etc.)
  • Cookie preferences and consent queries
  • Accessibility issues, including with mobile and assistive-technology use
  • DMCA / copyright takedown notices under 17 U.S.C. §512
  • Embed and partnership requests for calculator licensing
  • Press queries about the site, methodology, or editorial decisions

What We Cannot Help With

We are not a tax preparer, payroll provider, or financial advisor

The items below need a licensed professional or the agency itself, not an editorial calculator site.

  • Filing a federal or state tax return — use a CPA, enrolled agent, the IRS directly, or a licensed tax-filing service
  • Changing your W-4 withholding with your employer — that is between you and your employer
  • Resolving an IRS or state-tax notice or audit — contact the IRS at irs.gov / 1-800-829-1040, your state department of revenue, or a tax professional
  • Wage-theft, overtime, or minimum-wage complaints — the U.S. Department of Labor, Wage and Hour Division at dol.gov/agencies/whd
  • Personalized salary negotiation, retirement planning, or investment advice — consult a licensed financial advisor
  • A specific paycheck dispute — contact your payroll department first
  • Paid placement or “preferred” calculator placement — we do not accept these

Channels and Response Targets

Outdated rate

A calculator is using a tax rate, SSA wage base, FLSA threshold, or state rate that does not match the current official source.

Email: info@paycheck-calculators.org
Subject: “Rate update”
Include: calculator URL + new rate + official IRS/SSA/DOL/state citation

48 hours

Formula error

A calculator’s result cannot be reproduced from the agency’s own published formula.

Email: info@paycheck-calculators.org
Subject: “Formula error”
Include: calculator URL + inputs (no real salary) + expected vs. actual + citation

48 hours

Bug / UI issue

Broken input, layout problem on mobile, accessibility blocker, or display glitch.

Email: info@paycheck-calculators.org
Subject: “Bug” or “Accessibility issue”
Include: calculator URL + device + browser

1-3 business days

State privacy-rights request

Access, delete, correct, portability, opt-out under CCPA/CPRA, VCDPA, CTDPA, CPA, UCPA, TDPSA, OCPA, or similar.

Email: info@paycheck-calculators.org
Subject: “Privacy rights request”
Include: state of residence + the right

45 days

Embed / partnership

You want to license a calculator for embedding on your own site.

Email: info@paycheck-calculators.org
Subject: “Embed inquiry”
Include: calculator URL + target site + expected use

5 business days

Broken official link

A link to the IRS, SSA, DOL, BLS, or a state department of revenue is dead.

Email: info@paycheck-calculators.org
Subject: “Broken link”
Include: page URL + which link

48 hours

DMCA takedown

Takedown notice or counter-notice under 17 U.S.C. §512.

Email: info@paycheck-calculators.org
Subject: “DMCA notice”

5 business days

Press and media

Background, comment, or interview request.

Email: info@paycheck-calculators.org
Subject: “Press inquiry”
Include: outlet + deadline + topic

2-3 business days

Where to Send Things We Cannot Handle

If you have…Send it to
A federal tax filing or noticeIRSirs.gov or 1-800-829-1040
A Social Security or Medicare questionSSAssa.gov
A state tax filing or noticeYour state department of revenue / taxation
An overtime, wage-theft, or minimum-wage complaintU.S. DOL Wage and Hour Divisiondol.gov/agencies/whd
A payroll-deduction or paycheck disputeYour employer’s payroll department first; then state Department of Labor
A consumer-finance complaint (lender, debt collector)CFPBconsumerfinance.gov
A deceptive-practice concernYour state Attorney General; BBB at bbb.org; FTC at reportfraud.ftc.gov
A mental health crisis (financial stress is a real trigger)988 Suicide and Crisis Lifeline (call or text, 24/7, free)

What We Need in Your Email

  • Page or calculator URL the issue is about (full URL from your address bar)
  • Brief description of what is wrong or what you are requesting
  • For rate updates: the new rate + a link to the official IRS/SSA/DOL/state source
  • For formula errors: the inputs used (please omit real salary figures), the expected output, the actual output, and the agency citation
  • For state privacy-rights requests: state of residence + which right
  • For accessibility: assistive technology + browser + device
  • For DMCA notices: the six required elements under 17 U.S.C. §512(c)(3)
Please do not include real personal financial data

Do not send Social Security number, bank-account or payment-card details, real salary figures, or any other sensitive personal data. We do not need it and cannot help with personalized tax matters.

Postal Mail

If you must send postal mail, please use the email address first to agree the appropriate handling. We do not publish a postal address for routine correspondence to limit physical-mail abuse and to encourage faster electronic handling.

Have a Rate or Formula Issue?

Email info@paycheck-calculators.org with a clear subject line and the official citation. Confirmed rate errors are fixed within 48 hours.

📧 info@paycheck-calculators.org